Return and Refund Policy

Do to our orders being Customized and Made to Order we do not accept returns, cancellations or exchanges. All sales are final.

Contact us with any questions or concerns at marbelocustom@gmail.com

Damages and Issues: Please inspect your order upon arriving and contact us immediately of any issues. Inform us within 3 days of receiving the order to evaluate the situation and make it right.

Shipping Policy: All orders ship in 2-4 business days, your entire order will be shipped on the same day.

Lost or Stolen: MarBelo Custom is not responsible for any lost or stolen packages. File the neccesary claim with the carrier.

Please verify your address at checkout is correct to avoid any delivery issues.

If your order is returned back to us due to address issues, we are not responsible for additional shipping charges. The customer is responsible for the additional shipping fees if they would like the order to be re-shipped.